Privacy Policy

At Emate Web Solutions (operating as ematehub.com), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our SaaS platform and Marketplace services.

1. Information We Collect

We collect information that you voluntarily provide to us for creating your smart site or marketplace listings. This includes:

• Account Data: Name, Email, Username, and Password.
• Business Data: Business Name, Contact Numbers, Address, and UPI details.
• Content: Product images, Service descriptions, and Gallery files.
• Technical Data: IP address, browser type, and device information for security.

2. How We Use Your Information

The primary purpose of collecting this data is to publicly display it on your smart site and marketplace posts to facilitate local trade. We also use it to:

• Manage your subscription and premium features.
• Send automated order notifications or inquiry alerts.
• Provide push notifications (if opted-in) for business updates.
• Improve our platform performance and security.

3. Data Sharing & Security

We do not sell, rent, or trade your personal data with third-party marketing agencies. Your data is only shared with:

• Payment Processors: For secure billing and transactions.
• Cloud Infrastructure: To host your site and images securely.

4. Cookies & Tracking

Ematehub uses cookies to keep you logged in and to analyze traffic patterns. You can manage cookie preferences through your browser, but disabling them may limit some platform functionalities.

5. Your Rights

You have the right to edit or delete your business information at any time through your dashboard. For permanent account deletion or data portability requests, you can contact our support team.